Shipping policy

At Reps Collects, we strive to make your shopping experience fast, reliable, and worry-free. Below are the details of our shipping methods, processing times, and important guidelines.

Shipping Methods

We offer three delivery options to fit your needs:

  1. Regular Shipping – FREE

    • Delivery Time: 17–30 days (via sea freight)

  2. Fast Shipping – $20

    • Delivery Time: 10–17 days (via air freight)

  3. PRIME Express Shipping – $35

    • Delivery Time: 5–10 days (via air freight)

Order Processing

  • All orders undergo a thorough quality inspection before dispatch.

  • Processing Time: 1–2 business days (up to 7 business days during peak seasons or special circumstances).

Possible Delays May Occur Due To:

  • High order volumes during sales or holidays

  • Transfers between warehouses

  • Unexpected logistics issues

Out of Stock Items:
If an item is unavailable, we will notify you immediately with options to:

  • Wait for restock

  • Exchange for a different product

  • Request a refund

Order Changes & Cancellations

  • Cancellations: Possible only if the order has not yet shipped.

  • Changes (size, color, etc.): Contact us as soon as possible at shopprimereps@gmail.com.

  • Once shipped, we cannot modify or cancel your order.

Delivery Timeframes

Shipping Method Delivery Time Cost
Regular Shipping 17–30 days FREE
Fast Shipping 10–17 days $20
PRIME Express 5–10 days $35

Important Notes

  • Delivery times begin after the order is processed and shipped.

  • Occasional delays may occur due to:

    • High package volumes

    • Severe weather conditions

    • Customs or logistics issues

  • For urgent orders, we recommend placing them well in advance.

For more details, please refer to our Terms & Conditions or contact us at support@repscollects.com.